iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously.
Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it. 
After that put it to charge, and press the power button.
If none of the above working, you can wait till your phone battery drains and it turns off automatically. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue. Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in mobile phones and tablets. If the issue still persist, let me know in the comment below and we will re-visit any other possible causes and solutions.Common Candy Crush Saga App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open Candy Crush Saga? You should be able to connect Candy Crush with your Facebook account by now. Open Candy Crush, go to your account and click “Forgot password”, key-in your new password and click “Connect” to Facebook. Then try changing the password again and re-connect to Facebook. If you happen to notice that your problem arise after changing the password. Then try re-connect Candy Crush with Facebook again. If there is no Candy Crush apps, try blocking the apps and unblock them. On your mobile, open Facebook app, go to the “Setting” –> “Blocking”, see if there is any apps been blocked. Unblock the app in FacebookĬheck whether Candy Crush is under the blocked apps. Still can’t connect to Facebook? Continue below. 
Sometimes, it will take few minutes to hours to resolve the issue automatically.
Go to the Google Play store or Apple Store and update both apps. The most common solution is to update your Candy Crush and Facebook apps to the latest version. Below is the list of recommended steps of what you should do: 1. I would say this is not an efficient way to handle the issue. I have seen a lot of people reported that they were able to solve the problem, some might say the uninstall and re-install back Candy Crush or Facebook apps. Advertisement Fix Candy Crush can’t connect to Facebook
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