Installation charges/Re-installation charges/re-location charges shall be charged as per applicable rates prescribed by TRAI under Quality of Service Regulations’ 2017.
are chargeable as per actual price (as declared by the Company) of such accessories.
Replacement or repair of accessories including adopter/remote etc.
In case you do not opt for the AMC, repair will be undertaken by the Company on chargeable basis as per actual.
Post warranty period you can avail of Annual Maintenance Contract (AMC) on optional basis for Rs.
During the warranty period the STB will be repaired or replaced within 24 hours of receipt of complaint.
No repair and maintenance charges shall be applicable during the warranty period, provided STB has been used in normal working conditions and is not tampered with.
Warranty period for STBs under outright purchase scheme shall be 12 months from the date of installation of STB.
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